FAQ

  • What am I paying for?

    Your £1/month subscription gives you automatic entry into every prize draw that’s live during your billing period. You’re not buying a ticket; you’re subscribing to be entered automatically. No purchase necessary — there’s always a free entry route.

  • Who can enter?

    Open to UK residents aged 18+. One entry per person per draw (whether free or paid). We may ask for proof of age and residence before awarding a prize.

  • How are winners chosen and announced?

    We export all entries at the cut-off, de-duplicate fairly, and then an automatic random draw takes pace. With consent, we publish winner initials on our site/socials and deliver prizes within 28 days.

  • How do I cancel or get a refund?

    You can cancel anytime via the link in your confirmation emails or your customer account; cancellation stops future renewals. Because entries are placed at cut-off, we typically don’t refund past periods already entered.

  • Can I refer friends and earn?

    Yes. You’ll get £1 for every first-month subscriber who joins through your referral (paid within 14 days). No self-referrals or fake accounts. We only pay for successful, non-refunded subscriptions. See Referral Terms for details.

  • I’m not on Instagram—how can I verify results?

    We publish winners on our Winners page after each draw and keep a public record of prize fulfilment. You can also watch the replay or request our draw audit log (entry count + randomisation method) by emailing info@poundamonth.co.uk.